Privacy Policy

Template only — not legal advice. Have an attorney review before publishing and confirm it matches the tools you actually use (forms, scheduler, analytics, email/SMS, payment processor) and any applicable state privacy laws. Replace bracketed items.

Effective date: [Month Day, Year]

Light TN (“Light TN,” “we,” “us,” or “our”) is the trade name of PLL, LLC, a family-owned outdoor lighting design studio based in Burns, Tennessee. This Privacy Policy explains how we collect, use, and share information when you visit www.lighttn.com (the “Site”), contact us, request a consultation, or otherwise interact with our business.

By using the Site or contacting us, you agree to the practices described in this policy.

1. Information We Collect

Information you give us. When you submit a contact or consultation form, book a consultation through our scheduler, call, email, or otherwise communicate with us, we may collect:

  • Your name, email address, phone number, and property or mailing address
  • Details about your property and project (for example, the lighting you are interested in)
  • Any other information you choose to include in your message or during a consultation

Payment information. If you proceed with a project, payments are processed by third-party providers. We do not store full payment card numbers on our systems. We may retain records such as invoices, amounts, and dates.

Information collected automatically. When you visit the Site, we and our analytics providers may automatically collect technical and usage information, such as your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We collect this using cookies and similar technologies (see Section 5).

We do not intentionally collect sensitive personal information, and we ask that you not send it to us.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule and conduct consultations
  • Prepare designs, renderings, proposals, and estimates
  • Provide, perform, and support our design and installation services
  • Process payments and maintain business and project records
  • Send you service-related communications, and — where permitted — appointment reminders and occasional updates
  • Operate, maintain, secure, and improve the Site
  • Comply with our legal obligations and enforce our agreements

3. How We Share Information

We do not sell your personal information. We share information only as follows:

  • Service providers. With companies that perform services for us — for example, website hosting, appointment scheduling, email and text-message delivery, analytics, and payment processing — who may use the information only to provide those services to us.
  • Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Light TN, our clients, or others.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
  • With your direction or consent. When you ask us to share information or otherwise agree to it.

4. Cookies and Analytics

The Site uses cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use it. We may use analytics services [for example, Google Analytics] that set their own cookies and process usage data on our behalf. You can usually control cookies through your browser settings; disabling them may affect how the Site works.

5. Third-Party Links

The Site may link to third-party websites and services we do not control (for example, social media or a scheduling provider). This policy does not apply to those sites, and we are not responsible for their privacy practices. Review their policies before providing information.

6. Data Retention

We keep personal information for as long as needed to respond to your inquiries, provide our services, maintain business and project records, and meet legal, tax, and accounting requirements, after which we delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Choices and Rights

  • Marketing communications. You may opt out of non-essential emails or texts at any time by following the unsubscribe instructions, replying STOP to a text, or contacting us. We will still send communications necessary for an active project.
  • Access, correction, and deletion. You may ask us to access, correct, update, or delete the personal information we hold about you. Depending on your state of residence, you may have additional rights under applicable privacy law; we will honor those rights as required.

To make a request, contact us using the details in Section 11. We may need to verify your identity before acting on a request.

9. Children’s Privacy

The Site and our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for how to respond, the Site does not currently respond to those signals.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and post the updated policy on this page. Material changes may be communicated by additional notice where appropriate.

12. Contact Us

Questions about this Privacy Policy or your information can be directed to:

Light TN (PLL, LLC)

Email:

info@lighttn.com

Phone:

(615) 808-8882

Address:

1982 Spencer Mill Rd
Burns, TN 37029